NPR News

Pages

All Tech Considered
2:40 am
Wed August 15, 2012

Twitter Lets Customers Skip Recordings, And Make Choices

For customer Laura Hargrove, the choice between moving-truck companies Budget and Penske came down to how they use Twitter.
NPR

Originally published on Wed August 15, 2012 7:48 am

Once used mostly for one-time promos and marketing, Twitter is now something businesses are relying on to provide customer service. For instance, Southwest Airlines tweets to alert folks about delays. And Best Buy responds to questions and complaints via Twitter. And they're not alone.

Let's say you're thinking of ordering a pair of shoes online and you want to know the store's exchange policy. You could pick up the phone — but then you'll hear the old recording: "To ensure quality service, your call may be monitored or recorded."

Read more
Law
2:39 am
Wed August 15, 2012

The Law — And Reality — Of Gun Access

Federal law bars gun sales to the mentally ill only if they've ever been deemed by a judge to be mentally incompetent or involuntarily committed. States reporting of such things to the federal database is spotty, and very often, it doesn't show up when a gun seller does a background check.
Gabriel Bouys AFP/Getty Images

Originally published on Wed August 15, 2012 5:44 am

Timothy Courtois' family had been worried about him for weeks. They repeatedly told police in Biddeford, Maine, that the 49-year-old was off his meds for bipolar disorder. And police were also told he had guns. But still, because he wasn't doing anything that rose to the legal definition of imminent threat, police said their hands were tied.

Read more
National Security
2:38 am
Wed August 15, 2012

Taliban Showing New Willingness On Prisoner Swap

This image provided by IntelCenter on Dec. 8, 2010, shows a frame grab from a video released by the Taliban containing footage of a man believed to be Sgt. Bowe Bergdahl. The 26-year-old Army sergeant was captured by the Taliban more than three years ago.
AP

Originally published on Wed August 15, 2012 4:14 am

There are new glimmers of hope for the only known U.S. prisoner of war held captive in Afghanistan — 26-year-old Army Sgt. Bowe Bergdahl, who was captured by the Taliban more than three years ago. After lengthy discussions, it appears his captors may be more receptive than ever before to finding a way to send him home.

Read more
Books
2:37 am
Wed August 15, 2012

A Rainbow Of Happy Endings In Ethnic Romances

The cover of the romance novel Only in Paradise, by author Michelle Monkou.
Harlequin Books

Originally published on Wed August 15, 2012 4:14 am

Romance fiction is the Rodney Dangerfield of the publishing world: It don't get no respect.

This, despite the fact that romance is the most consistently profitable genre in an unsettlingly shaky business. Last year, romance alone contributed more than $1 billion to publishing's diminished coffers. And a growing amount of that income comes from romances written by ethnic writers for ethnic readers.

Read more
Media
2:36 am
Wed August 15, 2012

The Next Frontier In TV: English News For Latinos

Millions of Americans rely on Univision anchor Jorge Ramos to tell them about the news, but his children aren't among them. Like many Latinos who've grown up in the U.S., they get their news in English.
Lynne Sladky AP

Originally published on Wed August 15, 2012 11:15 am

This is the third in a three-part series about major American networks trying to appeal to a broader Latino audience.

Jorge Ramos has a humbling problem.

He is one of the best-known Hispanics in the U.S. and a respected news anchor for the Univision networks on which millions of Americans routinely rely.

And yet, in Ramos' telling, his 14-year-old son, Nicolas, and his 25-year-old daughter, Paola, don't watch his newscasts.

Read more

Pages